Job Title: Casual Retail Assistant
Location: Kyneton, VIC
Employment Type: Casual
About Us
At Sisko Chocolate, we are passionate about crafting premium, handcrafted chocolates and providing memorable experiences for our customers. Our Kyneton store offers a unique selection of artisan chocolates and homewares, and we are looking for a motivated and customer-focused Casual Retail Assistant to join our team.
Job Summary
As a Casual Retail Assistant, you will be responsible for delivering excellent customer service, managing sales transactions, and maintaining the store's presentation to the highest standards. You will help ensure that every customer enjoys a premium shopping experience at Sisko Chocolate.
Key Responsibilities:
- Greet and assist customers, offering knowledgeable recommendations about our products and experiences
- Operate the point-of-sale (POS) system, handling cash and card transactions accurately
- Restock products and ensure product displays are visually appealing
- Assist with packaging and gift wrapping to maintain the luxury quality of our brand
- Maintain cleanliness and organisation of the store, including sales areas and workstations
- Provide samples and highlight new products to enhance customer experience
- Assist with inventory management and stocktakes as needed
- Collaborate with the team to achieve sales targets and maintain a welcoming store environment
Key Skills and Qualifications:
- Previous experience in retail, customer service, or hospitality is preferred but not essential
- Strong communication skills with a friendly, customer-focused attitude
- Ability to work independently and as part of a team in a busy retail environment
- Attention to detail, especially in maintaining store presentation and product displays
- Reliability and punctuality with flexible availability for casual shifts
- Enthusiasm for chocolate and a willingness to learn about our products and brand
What We Offer:
- A supportive and friendly work environment in an artisan chocolate store
- Employee discounts on Sisko Chocolate products
- Opportunities for developing retail and customer service skills
- Flexible casual shifts with potential for additional hours during busy periods
If you have a passion for delivering excellent customer service and enjoy working in a dynamic and creative environment, apply today to join the Sisko Chocolate team in Kyneton!